Last updated: 21/12/2025
This Payment Policy explains how payments are handled on owertotower.co.uk, ensuring transparency, security, and compliance with UK regulations.
Business Information
Trading name: owertotower.co.uk
Legal entity: NUCLEUS GROUP SERVICES LIMITED
Registered Office Address:
MILFORD HOUSE 43–55
MILFORD STREET
SALISBURY
SP1 2BP
UNITED KINGDOM
UK VAT number: GB 514035880
Contact phone: +44 7451 277540
Email: anaskilods@gmail.com
Accepted Payment Methods
We accept secure payment methods made available at checkout, including:
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Major debit and credit cards (such as Visa and Mastercard)
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Other trusted payment options displayed during checkout
All payments must be completed in full before an order is confirmed or dispatched.
Payment Currency
All prices and transactions on owertotower.co.uk are processed in British Pounds Sterling (GBP £) unless otherwise stated.
Payment Security
Customer payment security is a priority for us.
All transactions are processed through secure, encrypted payment gateways that comply with recognised industry security standards.
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We do not store full card numbers
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We do not have access to complete payment details
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Sensitive payment data is handled directly by authorised payment providers
VAT & Pricing Transparency
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Prices include VAT where applicable and are handled under UK VAT number GB 514035880
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Any applicable delivery charges are clearly displayed before checkout
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We do not add hidden fees after payment is completed
Failed or Declined Payments
If a payment is declined or cannot be completed:
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The order will not be confirmed
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No funds will be captured
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Customers may retry payment using a different method or contact their payment provider for assistance
Fraud Prevention & Verification
To protect customers and prevent fraudulent activity:
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Orders may be subject to automated or manual verification checks
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We reserve the right to cancel or hold an order if payment details cannot be verified
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Customers will be contacted if additional verification is required
Refunds & Payment Reversals
Refunds are issued to the original payment method used at checkout in accordance with our Returns & Refund Policy.
Refund processing times typically range from 5–10 business days, depending on the payment provider.
Contact & Support
For any questions regarding payments, billing, or transaction issues, please contact us:
Email: anaskilods@gmail.com
Phone: +44 7451 277540
Business hours:
Monday to Friday — 9:00 AM to 5:00 PM (UK time)
Our Commitment
NUCLEUS GROUP SERVICES LIMITED operates with transparency, security, and compliance at the core of its payment practices.
Our goal is to ensure customers can shop confidently, knowing their payments are handled safely and professionally.